:root{color-scheme:dark;--bg:#0d1716;--bg-raised:#13211f;--panel:#172522;--panel-2:#1e302b;--border:#2c433c;--text:#edf6f1;--muted:#a4b8b0;--accent:#6fc7a0;--accent-strong:#3a9c77;--accent-contrast:#0b2018;--danger:#f08a84;--shadow:0 18px 46px rgba(0,0,0,.24)}
:root[data-theme="light"]{color-scheme:light;--bg:#f4f8f5;--bg-raised:#edf5ef;--panel:#fff;--panel-2:#e8f2eb;--border:#c8dbce;--text:#17352a;--muted:#587066;--accent:#169447;--accent-strong:#0d7437;--accent-contrast:#fff;--danger:#b42318;--shadow:0 18px 46px rgba(34,79,54,.12)}
*{box-sizing:border-box}html,body,#app{min-height:100%;margin:0}body{background:var(--bg);color:var(--text);font:14px/1.45 Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.55}
.auth-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg)}.auth-card{width:min(100%,430px);padding:34px;background:var(--panel);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:8px}.brand{display:flex;align-items:center;gap:10px;font-weight:700}.brand-logo-wrap{width:38px;height:38px;display:grid;place-items:center;flex:0 0 auto}.brand-logo{width:38px;height:38px;object-fit:contain}.brand-copy{display:grid;line-height:1.08;gap:4px}.brand-copy strong{font-size:17px;letter-spacing:.08em}.brand-copy small{font-size:12px;font-weight:400;color:var(--muted)}.auth-card h1{margin:40px 0 8px;font-size:28px;line-height:1.15}.auth-card p{margin:0 0 26px;color:var(--muted)}
.field{display:grid;gap:7px;margin:14px 0}.field label,.field>span{color:var(--muted);font-size:13px}.field input,.field select,.field textarea{width:100%;color:var(--text);background:var(--bg-raised);border:1px solid var(--border);border-radius:6px;padding:11px 12px;outline:none}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 18%,transparent)}.password-field{position:relative}.password-field input{padding-right:88px}.password-toggle{position:absolute;right:8px;bottom:7px;border:0;color:var(--accent-strong);background:transparent;padding:5px;font-size:12px}.primary{border:0;border-radius:6px;padding:10px 14px;color:var(--accent-contrast);background:var(--accent);font-weight:650}.primary:hover{background:var(--accent-strong)}.primary.full{width:100%}.ghost{border:1px solid var(--border);color:var(--text);background:transparent;border-radius:6px;padding:8px 11px}.ghost:hover{border-color:var(--accent)}.error{min-height:22px;margin-top:12px;color:var(--danger);font-size:13px}.remember{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:13px;cursor:pointer}.remember input{accent-color:var(--accent)}.theme-switch{display:flex;justify-content:center;gap:6px;margin-top:18px;color:var(--muted)}.theme-switch button{border:1px solid var(--border);border-radius:999px;padding:4px 8px;color:var(--muted);background:transparent}.theme-switch button.active{color:var(--text);border-color:var(--accent);background:var(--panel-2)}
.app-shell{min-height:100vh;display:grid;grid-template-columns:252px minmax(0,1fr)}.sidebar{display:flex;flex-direction:column;min-height:100vh;padding:20px 14px 14px;border-right:1px solid var(--border);background:var(--bg-raised)}.sidebar .brand{padding:0 8px 17px;border-bottom:1px solid var(--border)}.nav{display:grid;gap:3px}.queue-nav{padding-top:16px}.nav button,.sidebar-admin,.sidebar-new-ticket{display:flex;align-items:center;justify-content:space-between;gap:10px;width:100%;padding:9px 11px;color:var(--muted);background:transparent;border:0;border-radius:6px;text-align:left}.nav button.active,.nav button:hover,.sidebar-admin:hover{color:var(--text);background:var(--panel-2)}.count{min-width:23px;padding:2px 6px;border-radius:999px;background:var(--panel);color:var(--muted);text-align:center;font-size:11px}.sidebar-footer{margin-top:auto;padding:8px 5px 2px}.sidebar-new-ticket{justify-content:flex-start;width:auto;margin:0 0 8px;padding:8px 10px;color:var(--text);background:var(--panel);border:1px solid var(--border);font-size:13px}.sidebar-new-ticket:hover{border-color:var(--accent);background:var(--panel-2)}.plus-mark{color:var(--accent);font-size:17px;line-height:1}.sidebar-admin{justify-content:flex-start;margin-bottom:10px;padding:8px 10px;font-size:13px}.sidebar-caption{padding:7px 6px;color:var(--muted);font-size:11px;line-height:1.5}.content{min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px clamp(18px,3vw,40px);border-bottom:1px solid var(--border);background:var(--bg)}.topbar h1{margin:0;font-size:24px;font-weight:650}.user-menu{display:flex;align-items:center;gap:12px;color:var(--muted)}.main{max-width:1500px;padding:20px clamp(18px,3vw,40px) 64px}.queue-tools{display:flex;align-items:center;gap:9px;margin:0 0 14px}.search-wrap{position:relative;flex:1;max-width:430px}.search-icon{position:absolute;top:7px;left:11px;color:var(--muted);font-size:20px;line-height:1}.search{width:100%;min-width:0;color:var(--text);background:var(--panel);border:1px solid var(--border);padding:9px 12px 9px 34px;border-radius:6px}.queue-tools select{max-width:200px;color:var(--text);background:var(--panel);border:1px solid var(--border);border-radius:6px;padding:9px 10px}.queue-result{width:100%;overflow-x:auto;border:1px solid var(--border);border-radius:7px;background:var(--panel)}.ticket-table{width:100%;border-collapse:collapse;min-width:880px}.ticket-table th{padding:11px 13px;border-bottom:1px solid var(--border);background:var(--panel-2);color:var(--muted);font-size:11px;font-weight:650;text-align:left;white-space:nowrap}.ticket-table td{padding:12px 13px;border-bottom:1px solid var(--border);vertical-align:middle}.ticket-table tbody tr:last-child td{border-bottom:0}.ticket-table tbody tr{cursor:pointer;transition:background .12s}.ticket-table tbody tr:hover,.ticket-table tbody tr:focus{outline:none;background:var(--panel-2)}.ticket-number,.ticket-secondary{color:var(--muted);font-size:12px}.ticket-subject{font-weight:650;max-width:340px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-secondary{margin-top:3px}.priority-chip,.status-chip{display:inline-flex;align-items:center;white-space:nowrap;padding:4px 8px;border:1px solid var(--border);border-radius:5px;background:var(--bg-raised);font-size:12px}.priority-blocking{border-color:#c56760;color:#e9877f}.priority-critical{border-color:#b5894e;color:#e0b36f}.priority-important{border-color:var(--accent-strong);color:var(--accent-strong)}.priority-minor{color:var(--muted)}.status-new{color:#74b6de}.status-in_progress{color:var(--accent)}.status-paused{color:#d7ae62}.status-completed{color:var(--muted)}.empty,.loading{padding:24px;border:1px dashed var(--border);border-radius:7px;color:var(--muted)}
.form-panel,.ticket-detail{max-width:1050px;background:var(--panel);border:1px solid var(--border);border-radius:8px}.form-panel{padding:24px}.form-panel h2{margin:12px 0 20px;font-size:22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 18px}.form-grid .field{margin:0}.field.full{grid-column:1/-1}.selected-restaurant{align-self:end;padding:11px 12px;border:1px solid var(--border);border-radius:6px;background:var(--panel-2);color:var(--muted)}.selected-restaurant strong{color:var(--text)}.form-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:18px}.form-actions .primary{width:auto}.back-link{border:0;background:transparent;color:var(--muted);padding:0;font-size:13px}.back-link:hover{color:var(--accent-strong)}
.ticket-detail{overflow:hidden}.detail-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;padding:22px 24px;border-bottom:1px solid var(--border)}.detail-ident{min-width:0}.detail-number{margin-top:13px;color:var(--muted);font-size:12px}.detail-header h2{margin:5px 0;font-size:22px;overflow-wrap:anywhere}.detail-context{color:var(--muted);font-size:13px}.detail-state{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.detail-facts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;padding:17px 24px;border-bottom:1px solid var(--border)}.detail-facts div{display:grid;gap:4px;min-width:0}.detail-facts span{color:var(--muted);font-size:11px}.detail-facts strong{overflow-wrap:anywhere;font-size:13px;font-weight:600}.action-row,.description-section,.attachments-section{padding:16px 24px;border-bottom:1px solid var(--border)}.small-action{width:auto}.description-section h3,.attachments-section h3{margin:0 0 10px;font-size:14px}.detail-description{white-space:pre-wrap;line-height:1.6}.attachment-list{display:flex;flex-wrap:wrap;gap:8px}.attachment{display:flex;align-items:center;gap:9px;min-width:180px;padding:9px 11px;color:var(--text);background:var(--bg-raised);border:1px solid var(--border);border-radius:6px;text-decoration:none}.attachment:hover{border-color:var(--accent)}.attachment small{display:block;margin-top:2px;color:var(--muted);font-size:11px}.file-mark{color:var(--accent);font-size:18px}.subtle{color:var(--muted)}
.conversation{display:flex;flex-direction:column;min-height:440px}.conversation-heading{padding:16px 24px;border-bottom:1px solid var(--border)}.conversation-heading h3{margin:0;font-size:16px}.conversation-heading p{margin:3px 0 0;color:var(--muted);font-size:12px}.chat-log{display:flex;flex:1;flex-direction:column;gap:12px;min-height:210px;max-height:440px;overflow-y:auto;padding:18px 24px;background:var(--bg)}.chat-message{max-width:min(78%,680px);align-self:flex-start}.chat-message.own{align-self:flex-end}.bubble-meta{margin:0 0 4px 3px;color:var(--muted);font-size:11px}.chat-message.own .bubble-meta{text-align:right}.bubble-body{padding:10px 13px;border:1px solid var(--border);border-radius:5px 13px 13px 13px;background:var(--panel);white-space:pre-wrap;overflow-wrap:anywhere}.chat-message.own .bubble-body{border-color:color-mix(in srgb,var(--accent) 40%,var(--border));border-radius:13px 5px 13px 13px;background:var(--panel-2)}.chat-message.internal .bubble-body{border-left:3px solid #d7ae62}.chat-empty{align-self:center;margin:auto;color:var(--muted);font-size:13px}.chat-composer{padding:12px 18px 16px;border-top:1px solid var(--border);background:var(--panel)}.chat-composer textarea{display:block;width:100%;min-height:62px;max-height:180px;resize:vertical;padding:10px 12px;border:1px solid var(--border);border-radius:6px;color:var(--text);background:var(--bg-raised);outline:none}.chat-composer textarea:focus{border-color:var(--accent)}.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:8px}.internal-toggle{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:12px}.send-button{display:grid;place-items:center;width:34px;height:34px;padding:0;border:0;border-radius:6px;background:var(--accent);color:var(--accent-contrast);font-size:16px}.send-button:hover{background:var(--accent-strong)}.mobile-nav{display:none}
@media(max-width:900px){.app-shell{grid-template-columns:220px minmax(0,1fr)}.detail-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.app-shell{display:block;padding-bottom:62px}.sidebar{display:none}.topbar{padding:15px 16px}.topbar h1{font-size:20px}.topbar .user-menu span{display:none}.main{padding:16px 12px 28px}.queue-tools{align-items:stretch;flex-direction:column}.search-wrap{max-width:none}.queue-tools select{max-width:none}.ticket-table{min-width:850px}.form-panel{padding:17px}.form-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.form-actions{justify-content:stretch}.form-actions button{flex:1}.detail-header{padding:17px;display:block}.detail-state{justify-content:flex-start;margin-top:12px}.detail-facts{padding:14px 17px;gap:12px}.action-row,.description-section,.attachments-section{padding:14px 17px}.conversation-heading{padding:14px 17px}.chat-log{padding:14px 12px;max-height:50vh}.chat-message{max-width:88%}.chat-composer{padding:10px}.mobile-nav{position:fixed;z-index:5;right:0;bottom:0;left:0;display:grid;grid-template-columns:1fr 1fr;padding:6px 10px calc(6px + env(safe-area-inset-bottom));background:var(--bg-raised);border-top:1px solid var(--border)}.mobile-nav button{border:0;background:transparent;color:var(--muted);padding:7px}.mobile-nav button.active{color:var(--accent-strong)}}

/* UI9 refinements */
.brand-home{display:flex;width:100%;align-items:center;padding:0 8px 17px;border:0;border-bottom:1px solid var(--border);background:transparent;text-align:left;cursor:pointer}.brand-home:hover{background:var(--panel-2);border-radius:6px}.brand-home .brand{padding:0;border:0}
.workspace-theme{display:flex;align-items:center;gap:6px;margin-top:7px}.workspace-theme span{margin-right:auto}.workspace-theme button{width:26px;height:26px;padding:0;border:1px solid var(--border);border-radius:5px;background:var(--panel);color:var(--text)}.workspace-theme button.active{border-color:var(--accent);color:var(--accent-strong);background:var(--panel-2)}
.ticket-detail{margin-inline:auto}.form-panel{margin-inline:auto}.queue-tools select{min-width:150px}.detail-priority{display:grid;gap:4px;color:var(--muted);font-size:11px}.detail-priority select{max-width:170px;color:var(--text);background:var(--panel);border:1px solid var(--border);border-radius:5px;padding:6px 8px;font-size:12px}
.ticket-subject-line{display:flex;align-items:center;gap:8px}.unread-dot{width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#e46f48}.bubble-files{display:grid;gap:5px;margin-top:7px}.bubble-files a{display:block;padding:7px 10px;border:1px solid var(--border);border-radius:5px;background:var(--bg-raised);color:var(--accent-strong);font-size:12px;text-decoration:none}.bubble-files a:hover{text-decoration:underline}
.composer-tools{display:flex;align-items:center;gap:8px;position:relative}.tool-button{display:grid;place-items:center;width:32px;height:32px;padding:0;border:1px solid var(--border);border-radius:5px;background:var(--bg-raised);color:var(--muted);font-size:17px}.tool-button:hover{border-color:var(--accent);color:var(--text)}.file-tool{cursor:pointer}.emoji-picker{position:absolute;z-index:10;left:0;bottom:40px;display:grid;grid-template-columns:repeat(6,34px);gap:4px;padding:8px;border:1px solid var(--border);border-radius:7px;background:var(--panel);box-shadow:var(--shadow)}.emoji-picker[hidden]{display:none}.emoji-picker button{width:32px;height:32px;border:0;border-radius:4px;background:transparent;font-size:18px}.emoji-picker button:hover{background:var(--panel-2)}.chat-file-chip{display:inline-flex;align-items:center;gap:5px;margin:5px 5px 0 0;padding:4px 7px;border:1px solid var(--border);border-radius:5px;color:var(--muted);font-size:11px}.chat-file-chip button{border:0;background:transparent;color:var(--muted);padding:0 2px}.closed-reply-note{padding:16px 18px;color:var(--muted);border-top:1px solid var(--border);background:var(--panel)}.ticket-form .field input[type=file]{padding:8px}.ticket-form .field small{color:var(--muted);font-size:11px}.phone-hint{color:var(--muted);font-size:11px}
@media(max-width:760px){.workspace-theme{margin-top:10px}.detail-priority select{max-width:100%}.emoji-picker{grid-template-columns:repeat(6,32px)}}

/* UI 1.0.2 polish */
.brand-home{display:flex;width:100%;align-items:center;padding:0 8px 17px;border:0;border-bottom:1px solid var(--border);background:transparent;text-align:left;cursor:pointer}.brand-home:hover{background:var(--panel-2);border-radius:6px}.brand-home .brand{padding:0;border:0}
.workspace-theme{display:flex;align-items:center;gap:6px;margin-top:7px}.workspace-theme span{margin-right:auto}.workspace-theme button{width:27px;height:27px;padding:0;border:1px solid var(--border);border-radius:5px;background:var(--panel);color:var(--text)}.workspace-theme button.active{border-color:var(--accent);color:var(--accent-strong);background:var(--panel-2)}
.ticket-detail,.form-panel{margin-inline:auto}.detail-priority{display:grid;gap:4px;color:var(--muted);font-size:11px}.detail-priority select{max-width:170px;padding:6px 8px;border:1px solid var(--border);border-radius:5px;background:var(--panel);color:var(--text);font-size:12px}.ticket-subject-line{display:flex;align-items:center;gap:8px}.unread-dot{width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#e46f48}
.chat-message .bubble-files{display:grid;gap:5px;margin-top:7px}.bubble-files a{display:block;padding:7px 10px;border:1px solid var(--border);border-radius:5px;background:var(--bg-raised);color:var(--accent-strong);font-size:12px;text-decoration:none}.bubble-files a:hover{text-decoration:underline}.composer-tools{position:relative;display:flex;align-items:center;gap:8px}.tool-button{display:grid;place-items:center;width:32px;height:32px;padding:0;border:1px solid var(--border);border-radius:5px;background:var(--bg-raised);color:var(--muted);font-size:17px;cursor:pointer}.tool-button:hover{border-color:var(--accent);color:var(--text)}.file-tool{cursor:pointer}.emoji-picker{position:absolute;z-index:15;left:0;bottom:40px;display:grid;grid-template-columns:repeat(6,34px);gap:4px;padding:8px;border:1px solid var(--border);border-radius:7px;background:var(--panel);box-shadow:var(--shadow)}.emoji-picker[hidden]{display:none}.emoji-picker button{width:32px;height:32px;border:0;border-radius:4px;background:transparent;font-size:18px}.emoji-picker button:hover{background:var(--panel-2)}.chat-file-chip{display:inline-flex;align-items:center;gap:6px;margin:5px 5px 0 0;padding:4px 7px;border:1px solid var(--border);border-radius:5px;color:var(--muted);font-size:11px}.chat-file-chip button{border:0;background:transparent;color:var(--muted);padding:0 2px}.closed-reply-note{padding:16px 18px;border-top:1px solid var(--border);background:var(--panel);color:var(--muted)}
.ticket-form .field input[type=file]{padding:8px}.ticket-form .field small{display:block;margin-top:4px;color:var(--muted);font-size:11px}.ticket-form .field input[data-ru-phone]{font-variant-numeric:tabular-nums}.ticket-form .form-grid>.field,.ticket-form .selected-restaurant{min-width:0}.ticket-form .field input[type=file]{min-height:44px}.ticket-form .field input,.ticket-form .field select,.ticket-form .field textarea{min-height:44px}.ticket-form .field textarea{min-height:130px}
@media(max-width:760px){.workspace-theme{margin-top:10px}.detail-priority select{max-width:100%}.emoji-picker{grid-template-columns:repeat(6,32px)}}

.emoji-picker[hidden]{display:none!important}.composer-footer{position:relative}

.main{max-width:none}.composer-footer{position:relative}.brand-home{color:var(--text)}

.queue-tools{flex-wrap:wrap}.filter-search{max-width:180px;min-width:140px;padding:9px 10px;border:1px solid var(--border);border-radius:6px;background:var(--panel);color:var(--text)}
.ticket-detail{position:relative}.ticket-actions{position:absolute;top:22px;right:24px;display:grid;gap:8px;width:170px;padding:14px;border:1px solid var(--border);border-radius:7px;background:var(--panel-2)}.ticket-actions h3{margin:0 0 4px;font-size:13px}.ticket-actions button{width:100%}.ticket-detail .detail-header,.ticket-detail .detail-facts,.ticket-detail .description-section,.ticket-detail .attachments-section,.ticket-detail .conversation{margin-right:218px}.message-selection-bar{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 24px;border-bottom:1px solid var(--border);color:var(--muted);font-size:12px}.message-selection-bar button,.delete-message{border:0;border-radius:4px;padding:4px 7px;background:var(--danger);color:white;font-size:11px}.message-select{accent-color:var(--danger)}
@media(max-width:980px){.ticket-actions{position:static;width:auto;margin:12px 18px;padding:12px;grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-detail .detail-header,.ticket-detail .detail-facts,.ticket-detail .description-section,.ticket-detail .attachments-section,.ticket-detail .conversation{margin-right:0}} 

.queue-tools .search-wrap{max-width:700px;flex:1}.priority-minor{color:var(--muted)}.priority-important{color:#d97706;border-color:#d97706}.priority-critical{color:#fff;background:#c62828;border-color:#c62828}

.transfer-dialog{width:min(480px,90vw);color:var(--text);background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:24px}.transfer-dialog::backdrop{background:#0008}.workflow-history{margin:12px 218px 12px 24px;padding:10px;border:1px solid var(--border);border-radius:6px}.workflow-history summary{cursor:pointer}.workflow-history p{font-size:12px;border-top:1px solid var(--border);padding-top:6px}@media(max-width:980px){.workflow-history{margin:12px 18px}}

.sla-panel{padding:16px 24px;border-bottom:1px solid var(--border);margin-right:218px;font-size:12px}.sla-heading{display:flex;align-items:center;gap:12px;margin-bottom:12px}.sla-heading h3,.sla-panel>h3{margin:0;font-size:14px}.sla-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.sla-facts div{display:grid;gap:4px}.sla-facts span{color:var(--muted)}.sla-facts strong{font-size:12px;font-weight:600}.sla-chip{display:inline-block;padding:4px 7px;border:1px solid var(--border);border-radius:5px;font-size:11px;white-space:nowrap;color:var(--muted)}.sla-on_time,.sla-completed{color:var(--accent-strong)}.sla-soon,.sla-calendar_missing{color:#b77915;border-color:#b77915}.sla-overdue,.sla-paused_overdue,.sla-completed_overdue{color:var(--danger);border-color:var(--danger)}.sla-history{margin-top:12px}.sla-history summary{cursor:pointer;color:var(--muted)}.sla-cycle{padding:10px 0;border-bottom:1px solid var(--border)}.sla-cycle p{margin:5px 0}.sla-panel .error{min-height:0}.sla-panel p{overflow-wrap:anywhere}
@media(max-width:980px){.sla-panel{margin-right:0}}@media(max-width:560px){.sla-facts{grid-template-columns:1fr}}

.queue-pager{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px;color:var(--muted);font-size:12px}

.reset-link{display:block;margin:12px auto 0;padding:4px 8px;border:0;background:transparent;color:var(--accent-strong);cursor:pointer}

.macro-preview{padding:10px;border:1px solid var(--border);border-radius:5px;white-space:pre-wrap;overflow-wrap:anywhere;max-height:180px;overflow:auto}

:root[data-theme="light"]{color-scheme:light;--bg:#f7f9fa;--bg-raised:#ffffff;--panel:#ffffff;--panel-2:#eaf1f0;--border:#cfdcda;--text:#1b2d37;--muted:#506873;--accent:#126c62;--accent-strong:#0b544e;--accent-contrast:#ffffff;--danger:#a53642;--shadow:0 12px 32px rgba(33,53,60,.08)}
:root[data-theme="graphite"]{color-scheme:dark;--bg:#25282b;--bg-raised:#303438;--panel:#353a3f;--panel-2:#40464c;--border:#535b63;--text:#edf0f2;--muted:#b6bec5;--accent:#c2ccd4;--accent-strong:#e0e5e8;--accent-contrast:#202326;--danger:#ff9e9e}
:root[data-theme="light"] .sidebar{background:#fff;border-right-color:#d4e0de}
:root[data-theme="light"] .topbar{background:#fff}
:root[data-theme="light"] .ticket-detail{background:#fff;box-shadow:0 16px 35px rgba(37,65,70,.07)}
:root[data-theme="light"] .detail-header{background:#f1f7f6;border-bottom-color:#d3e2df}
:root[data-theme="light"] .detail-facts{background:#fff}
:root[data-theme="light"] .ticket-actions{background:#f8fafa;border-bottom:1px solid #d4e0de}
:root[data-theme="light"] .description-section{background:#fff}
:root[data-theme="light"] .conversation-heading{background:#eaf1f0}
:root[data-theme="light"] .chat-log{background:#f4f7f8}
:root[data-theme="light"] .bubble-body{background:#fff;color:#1b2d37;border-color:#cad8d5}
:root[data-theme="light"] .chat-message.own .bubble-body{background:#e4f1ed;border-color:#b3d2c7;color:#193c35}
:root[data-theme="light"] .priority-critical{color:#854317;border-color:#cc885b;background:#fff4e9}
:root[data-theme="light"] .priority-important{color:#285987;border-color:#85b0d0;background:#eff7fc}
:root[data-theme="light"] .status-in_progress{color:#126048;border-color:#a3d0bd;background:#ebf6ef}
:root[data-theme="light"] .status-paused{color:#81570d;border-color:#d7be7d;background:#fff8e8}
:root[data-theme="light"] .status-new{color:#20598a;border-color:#a9c5da;background:#edf6fc}
:root[data-theme="light"] .field input,:root[data-theme="light"] .field select,:root[data-theme="light"] .field textarea{background:#fff}
.workspace-theme{justify-content:flex-start}.workspace-theme button{width:32px;height:32px;flex:0 0 32px}.workspace-theme button.active{outline:2px solid var(--accent-strong);outline-offset:2px}
:root[data-theme="graphite"] .workspace-theme button[data-theme-choice="graphite"]{background:#c2ccd4;color:#202326}
@media(max-width:760px){.workspace-theme{gap:12px}}